Paraphrasing a quote from Jack Welch (American manager).
Understanding and dealing with conflicts
Conflicts are part of professional life. They can be stressful, but they may also be seen as the starting point for further development. In this training module, we will impart psychologically sound knowledge with a practical orientation and practical tools in order to identify conflicts and use their dynamics. You will learn how to resolve conflicts constructively, effectively and authentically.
For specialists and managers at all levels
The target group for this seminar are professionals and executives at all management levels, as well as project managers who want to extend their conflict management expertise in a practical way. Short theory sections alternate with concrete learning situations.
Objectives
The participants
understand and apply the basic concepts of conflicts and cooperation
learn to distinguish the causative from the symptomatic
reflect upon their own way of dealing with conflicts, as well as those of their organization
know about various well-founded, practical instruments of conflict management
apply helpful behaviors and conversation techniques
share experiences and knowledge with other participants
develop a plan in order to put into practice what they have learned
Content and duration
This training module usually takes two days. We will be pleased to develop a custom-made package just for you and your company.
Languages
We offer this course in German and French.
Price
Please contact us with your individual requirements. We will be pleased to prepare an offer for your tailor-made training.
Seeing through the act. Distinguishing between reality and appearance
What at first sounds simple is in fact quite a challenge: To ask the right questions within a limited time and, at the same time, to position the job and the company in a professional manner. In this training, you will reflect upon how you conduct selection processes and increase your competence in the behavioral-oriented interview technique.
For HR and line managers
This training applicable to HR and line managers who wish to critically reflect and develop their recruiting know-how and processes.
Objectives
The participants
create requirement profiles and derive appropriate interview questions from them
present their company as an attractive employer
apply relevant communication and observation principles
understand the competence- and behavior-based interview approach and apply it competently
train and master interview and questioning techniques
develop a plan in order to put into practice what they have learned
Content and duration
This training module usually takes one day. We will be happy to provide you with a tailor-made offer.
Languages
We offer this training in German and French.
Price
We will be pleased to make you an offer that suits your needs.
Getting the best out of working hours
Would you like to optimize your personal time management? In this training you will reflect on and extend your knowledge on the topic. You will question the working techniques, tools and methods you have used to date, and increase your efficiency by means of practical tasks, related to your working environment.
For specialists and managers
This training is aimed at professionals and managers as well as project managers who want to reflect upon and improve their working techniques in a practice-oriented way.
Objectives
The participants
learn new techniques and consolidate their knowledge of well-known methods to use their time efficiently
know where their strengths and development areas are related to planning and organizational skills
reflect upon their own personal way of working and optimize it
learn how to reduce stress
are able to manage their employees optimally
develop a plan in order to put into practice what they have learned
Content and duration
This training module usually takes two days. But we will be happy to provide you with an offer that suits your specific needs.
Languages
We provide this training in German and French.
Price
We will be pleased to make you a tailor-made offer.
For all kinds of information or a non-binding offer, please do not hesitate to contact us. Whether by e-mail or telephone - we are there for you.