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For young talents, project leaders, young executives up to and including middle managers


This scenario presents problems that are typical for all industries and sectors in everyday business (for example inquiries and complaints from customers, suppliers and employees; conflicts among colleagues or with superiors). The activities selected can be delegated to employees or teams and time-coordinated.

Evaluation criteria

  • Problem solving skills

  • Entrepreneurial, marketing and networking skills

  • Customer and employee orientation

  • Efficiency and speed

  • Research and control / quality assurance

  • Willingness to assert oneself

  • Priority setting, managing schedules and coordinating appointments

  • Resource management / readiness to delegate and quality of delegation

  • Analytical and logical thinking

Implementation and evaluation
The participants receive an access link via email and perform the task on a desktop or laptop computer. In addition to the automatically generated evaluation there is the option to have a report with qualitative statements.

Target groups
This challenging task was designed for young talents, project leaders, young executives up to and including middle management.

Duration and directions
After the introduction, the participants will have 60 minutes to deal with 28 emails. Then the analytical test starts. Using simple mathematical calculations, the participants need to draw the correct conclusions from the data and facts available. They will have 20 minutes for this section.

Language versions
Highlight is available in German, French, English and Italian.

Prices
The unit price per quantitative evaluation is CHF 80.--. The price for a short report with qualitative statements is CHF 500.--. Both prices are exclusive of VAT (7.7%).

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